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IT Inventory and Resource Management with OCS Inventory NG 1.02 by Barzan Tony Antal

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Troubleshooting problems related to agents

As mentioned earlier, quite often, there are connection-related issues, for example, the agent cannot establish a connection with the OCS-NG server. This can happen because of various reasons. First, there is a proxy required, and the agent is launched with the /NP parameter; thus, it sets "no proxy" mode and fails the connection. Linux agents have the -NP parameter.

By default, the agent retrieves the proxy address set in Internet Explorer (IE) under Windows. This means that if there is a required proxy to go outside and surf the Net, but that proxy is not required to reach the internal OCS-NG communication server, which is within the intranet, then the agent will fail again. In this situation, we need ...

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