O'Reilly logo

IT in Business: A Business Manager's Casebook by Philip Powell, David Grimshaw, D. Targett

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

16 Appraising investment in ISinfrastructure

David Davies and Philip PowellWarwick Business School, University of Warwick

Introduction

As the balance in advanced economies shifts from manufacturing towards services, so the benefits from projects become less tangible and hence less amenable to traditional cost-benefit analysis. Information systems (IS) projects, in particular, require innovative methods for their evaluation because their success and hence potential for delivering benefits is closely tied to the participation and involvement of users. For example, there is a growing need to support knowledge workers which requires the provision of comprehensive IS infrastructures.

Despite its importance, investment in IS infrastructure is seldom ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required