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IT Governance to Drive High Performance by Robert Kress

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CHAPTER 3: LEVERAGING THE STRUCTURE

To cover other major IT decisions, Accenture has mapped out additional responsibilities and accountabilities among the same five governance groups:

• managing global vs. local needs;

• integrating governance with planning and budgeting;

• managing benefit realization.

Global vs. local

Like all corporations and not-for-profit organizations with locations scattered across the globe, Accenture sometimes faces a tug-of-war of interests over single global capabilities or multiple capabilities designed to meet specific local needs. In many cases, Accenture’s managed services model solves this dilemma.

The company’s geographic leaders are responsible for the local infrastructure and local application and support ...

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