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IT Governance in a Networked World: Multi-Sourcing Strategies and Social Capital for Corporate Computing

Book Description

IT Governance in a Networked World: Multi-Sourcing Strategies and Social Capital for Corporate Computing provides theories concerning corporate social capital, intellectual capital, and social networks. This book addresses relationship challenges in a world that is becoming increasingly networked, offering useful frameworks and practices for IT governance.

Table of Contents

  1. Copyright
  2. Foreword
  3. Preface
  4. REFERENCES
  5. Acknowledgment
  6. Foundations of IT Governance in a Networked World
    1. Introduction
      1. HOW TO READ THIS BOOK
    2. REFERENCES
      1. ENDNOTES
    3. IT Governance
      1. CURRENT STATE OF THE ART
      2. BEST PRACTICE RESEARCH
      3. GUIDELINES AND STANDARDS
      4. COBIT4
      5. ITIL5
      6. CMMI6
      7. GOVERNANCE DECISION MAKING
      8. SUMMARY
    4. REFERENCES
      1. ENDNOTES
    5. Multisourcing Networks
      1. SOCIO-ECONOMICS AND THE THEORY OF THE FIRM
      2. THEORY OF THE FIRM FROM A SOCIAL CAPITAL PERSPECTIVE
      3. THEORY OF THE FIRM FROM AN INTELLECTUAL OR KNOWLEDGE-BASED PERSPECTIVE
      4. SUPPLY CHAIN EVOLUTION
      5. SUMMARY AND CONCLUSIONS
    6. REFERENCES
    7. The Intelligent Enterprise
      1. KNOWLEDGE MANAGEMENT
      2. DISCOVERING KNOWLEDGE
      3. GENERATING NEW KNOWLEDGE
      4. EVALUATING KNOWLEDGE
      5. SHARING KNOWLEDGE
      6. LEVERAGING KNOWLEDGE
      7. INTELLECTUAL CAPITAL
      8. INTELECTUAL PROPERTY
      9. MEASURING AND MANAGING INTELLECTUAL CAPITAL
      10. SUMMARY
    8. REFERENCES
      1. ENDNOTES
  7. A Sociological View of Governance
    1. Corporate Social Capital and the Intelligent Enterprise
      1. CORPORATE SOCIAL CAPITAL FORMULATION
      2. SOCIAL CAPITAL
      3. PUBLIC GOOD SOCIAL CAPITAL
      4. CORPORATE SOCIAL CAPITAL
      5. CORPORATE REPUTATION
      6. MARKET ALLIANCE NETWORKS
      7. HUMAN NETWORKS
      8. MEASURING AND MANAGING SOCIAL CAPITAL
      9. SCHOOLS OF THOUGHT: IC, IA AND SC
      10. FROM SOCIAL CAPITAL TO INTELLECTUAL CAPITAL
      11. MULTISOURCING GOVERNANCE
      12. SUMMARY AND CONCLUSIONS
    2. REFERENCES
      1. ENDNOTES
    3. Personal Network Competencies
      1. A CONTRADICTION IN COMPETENCY REQUIREMENTS
      2. IT GOVERNANCE: THE CATHEDRAL AND THE BAZAAR
      3. THE RELATIONSHIP BETWEEN NETWORKING AND PERFORMANCE
      4. BROKERAGE AND INNOVATION
      5. CASE STUDY RESEARCH LINKING NETWORKING AND PERFORMANCE
      6. IMPLICATIONS FOR IT GOVERNANCE AND MULTISOURCING
      7. SUMMARY AND CONCLUSIONS
    4. REFERENCES
    5. Intra-Organisational Networks
      1. THE HIDDEN ORGANISATION
      2. COMMUNITIES OF PRACTICE
      3. BUSINES NETWORKS AND IT GOVERNANCE
      4. NETWORK ANALYSIS AND ORGANISATIONAL DESIGN FOR SHARED SERVICES
      5. IMPLICATIONS FOR IT GOVERNANCE AND MULTISOURCING
      6. SUMMARY AND CONCLUSIONS
    6. REFERENCES
  8. Research, Applications and Future Directions
    1. Research Linking Corporate Social Capital and Performance in the IT Global Market Place
      1. IT INDUSTRY NETWORKS
      2. RESEARCH QUESTIONS
      3. RESEARCH HYPOTHESES
      4. RESEARCH RESULTS LINKING CORPORATE SOCIAL CAPITAL TO FIRM PERFORMANCE
      5. DATA DESCRIPTION
      6. DATA VARIABLES
      7. RESULTS OF HYPOTHESES TESTS
      8. SUMMARY OF REGRESION RESULTS
      9. POST HOC ANALYSIS RESULTS
      10. IMPLICATIONS FOR IT GOVERNANCE AND MULTISOURCING
      11. SUMMARY
    2. REFERENCES
      1. ENDNOTES
    3. ITIL and Value Networks
      1. IT GOVERNANCE AND ITIL
      2. VALUE NETWORK ANALYSIS
      3. HOW DOES VNA FIT WITH OTHER MODELING METHODS?
      4. A VALUE NETWORK MAP EXAMPLE FOR THE IT MARKET
      5. SO HOW DID ITIL MET VALUE NETWORKS?
      6. VALUE NETWORKS AND IT GOVERNANCE FOR MULTISOURCING
      7. VNA AND MULTISOURCING GOVERNANCE SCENARIO
      8. THE PARTNERSHIP SCORECARD
      9. IMPLICATIONS FOR IT GOVERNANCE AND MULTISOURCING
      10. SUMMARY AND CONCLUSIONS
    4. REFERENCES
    5. The Global IT Outsourcing Market: A Network Perspective
      1. THE EVOLUTION OF THE GLOBAL IT INDUSTRY
      2. THE GLOBAL IT OUTSOURCING MARKET FROM A NETWORK PERSPECTIVE
      3. ISSUES WITH CRM AND BI SYSTEMS
      4. MARKET RESEARCH USING NETWORK ANALYSIS TECHNIQUES
      5. LOOKING INSIDE A VENDOR-CLIENT RELATIONSHIP: A CASE STUDY
      6. VALUE NETWORKS AND THE OUTSOURCING RELATIONSHIP
      7. MAKING INNOVATION NETWORKS WORK
      8. IMPLICATIONS FOR IT GOVERNANCE AND MULTISOURCING
      9. SUMMARY AND CONCLUSIONS
    6. REFERENCES
    7. Technology, Web 2.0 and Beyond
      1. EVOLUTION TO WEB 2.0 AND BEYOND AND ITS IMPACT ON IT GOVERNANCE AND SOURCING
      2. BUSINESS PROCESS VS. BUSINESS PRACTICE
      3. TECHNOLOGY TRENDS, IT GOVERNANCE AND SOURCING
      4. A FRAMEWORK FOR BUSINESS PROCESS COLLABORATION WITH WEB 2.0 AND BEYOND
      5. MEASURING PERFORMANCE IN THE NETWORKED BUSINESS WORLD
      6. SNA PERFORMANCE MEASUREMENT
      7. NET MINING FOR PERFORMANCE MEASURES
      8. PERSONAL NETWORK MEASURES
      9. SUMMARY AND CONCLUSIONS
    8. REFERENCES
      1. ENDNOTES
  9. Leveraging Emerging Practice
    1. Guidelines for IT Governance and Multisourcing in the Networked Economy
      1. IT GOVERNANCE DECISION MAKING
      2. PERSONAL NETWORK COMPETENCIES
      3. INTRA-ORGANISATIONAL NETWORKS
      4. VALUE NETWORKS
      5. BUILDING CORPORATE SOCIAL CAPITAL
      6. IT MARKET RESEARCH
      7. BUILDING THE COLLABORATIVE ENVIRONMENT TECHNICALLY
      8. THE FINAL WORD
    2. REFERENCES
      1. ENDNOTES
  10. Corporation Social Capital Links to Firm Performance: Research Methods Used
    1. Research Methodology
      1. OVERVIEW OF METHODOLOGICAL APPROACH
      2. SAMPLING
      3. DATA SOURCES USED
      4. METHODS FOR CONSTRUCTING THE VARIABLES FOR ANALYSIS AND HYPOTHESIS TESTING
      5. MULTIVARIATE REGRESSION MODELS
      6. DATA SCREENING AND TRANSFORMATIONS
      7. SUMMARY
    2. REFERENCES
      1. ENDNOTES
  11. About the Author
  12. Index