CHAPTER 14: DECISION MAKING AND THE IT ORGANISATION

The two executive roles that are critical to the effective implementation of an IT governance framework are those of the CEO and the CIO. Both roles have existed for some time, and the relationship between the two is not always a successful one. We think that any IT governance initiative will fail if the organisation does not appoint a CIO to a role that has adequate authority and scope for effective IT management. It will also fail if it does not have the complete support of the board and the CEO.

There are a number of other roles—such as Chief Technology Officer (CTO), Chief Knowledge Officer (CKO), Chief Information Security Officer (CISO), Chief Security Officer (CSO), and Chief Privacy ...

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