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IT Essentials v6 Companion Guide, Sixth Edition by Cisco Networking Academy

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Chapter 14. Advanced Troubleshooting

Objectives

Upon completion of this chapter, you will be able to answer the following questions:

Image What are the advanced diagnostic questions to ask when gathering information about a computer hardware or software problems?

Image What are advanced problems with computer components and peripherals, operating systems, networks, and security?

Image What are advanced solutions for solving problems with computer components and ...

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