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IT-Enabled Business Change by Dr. Sharm Manwani

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ASPECTS OF PROCESS CHANGE DESIGN

Differences between functions and processes

Organisations typically have a hierarchical structure based on business functions. Examples of these are: marketing, finance, operations, human resources and IT. One reason for this grouping is that it brings together people with similar skills who perform related activities with managerial guidance. It provides a clear promotion path for those in the function who can be evaluated by more senior people who have pursued a similar route. Often this progression is partly mapped out as part of a career development with membership of bodies such as the accounting and legal professions. The British Computer Society is making a significant effort to promote IT as a profession ...

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