About the Authors

Naomi J. Alpern currently works for Microsoft Consulting Services as a Senior Consultant specializing in Unified Communications and IT Architecture and Planning. Since the start of her technical career, she has worked in many facets of the technology world, including IT administration, technical training, and most recently, full-time consulting. Naomi holds a Bachelor of Science in Leisure Services Management from Florida International University. Additionally, she holds many Microsoft certifications, including an MCSE and MCT, as well as other industry certifications such as Citrix Certified Enterprise Administrator, Security+, Network+, and A+. Naomi lives in Charlotte, NC, where she spends her spare time, along with her husband, ...

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