Chapter 7. Deployment and Continuous Improvement
You have completed the design and project planning. You have developed a financial strategy. And you have successfully obtained the approvals to begin the implementation and insertion of new technology. All your work to date is a setup for a successful implementation. Additionally, post-implementation, you will need to take steps to measure and evaluate performance, thereby ensuring continuous improvement. After all, are you ever finished? Do you reach that magic day when you put your feet up on the box and relax? I contend that the answer is no.
A few years ago, I led a group that accomplished ...
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