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IT Automation: The Quest for Lights Out by Howie Lyke

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Needs Analysis

Your data center probably evolved in response to needs expressed by users of the data center, as well as your company's expansion, business development needs, or organizational changes. Chances are that the original needs were informal (not documented) and that changes occurred in an evolutionary manner.

Here's a typical scenario. You have an existing mainframe or related legacy operation. A decision is made to install a client/server application. The application will serve large group(s) of users. It requires a place to be installed and something to sit on. The implementation will require hardware, facilities, staff to operate it, and some level of processes. Typically, the new application would be installed in the "computer ...

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