ISO19770-1:2012 SAM Process Guidance: A kick-start to your SAM programme

INTRODUCTION

If you are reading this book, it is probably with the intention of gaining a decent grounding in the concept of software asset management (SAM), and the benefits it can bring to your business. Regardless of where your organisation is in respect of any economic climate, managing IT should never be treated as an afterthought; and, if we can summarise the four main aspects of what an IT director might reasonably oversee at a very base level, we can see that SAM has the potential to cover a sizeable domain:

• software
• hardware
• people
• money.

Getting these elements to seamlessly interact is the Zen of IT management; and so, from a conservative assessment, we can see that effective SAM could potentially occupy up to at least one quarter ...