CHAPTER 4: RESOURCES, ROLES, RESPONSIBILITY, AUTHORITY AND COMMUNICATION (CLAUSE 4.4.1 & 4.4.3)
Summary of requirements
- Provide resources required to establish, implement, maintain and improve the EMS.
- Define roles and responsibilities and appoint specific management representative(s) for EMS.
- Establish procedure(s) that define processes for internal as well as external communication.
How can these requirements be met by an organisation?
An EMS system can neither be implemented nor improved, unless the required human, financial, material, specialised skills and organisational resources are provided by the management. This may be done in the following manner:
- The senior management defines the organisation’s structure, and the roles, responsibilities ...
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