Preface
The new ISO 9000:2000 family is an all-encompassing series of standards that lay down requirements for incorporating the management of quality into the design, manufacture and delivery of products, services and software. The family consists of three primary standards supported by a number of technical reports. These are:
• ISO 9000:2000 Quality Management Systems – Fundamentals and vocabulary (superseding ISO 8402:1995 and ISO 9000–1:1994). Describes fundamentals of Quality Management Systems and specifies their terminology.
• ISO 9001:2000 Quality Management Systems – Requirements (superseding ISO 9001:1994, ISO 9002:1994 and ISO 9003:1994). Specifies the requirements for Quality Management Systems for use where an organisation's ...
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