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Is It Safe? Protecting Your Computer, Your Business, and Yourself Online by Michael Miller

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Chapter 6. Recovering from Data Theft

What should your company do if and when a data breach is discovered? This chapter presents a clear and concise plan of action—whether it’s a theft of a hundred employee records from a small company or a theft of a million customer records from a large corporation.

The key, no matter the size of your company or the size of the data theft, is to have a plan in place beforehand so that you can respond rapidly to the situation. The worst responses are the slowest; they leave your customers or employees hanging and in danger of identity fraud, and make your company look disorganized and indecisive. Far better to know how you’re going to respond in advance, so that you can then deal with the situation calmly and ...

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