iPhone Doesn't Show Up in iTunes

If the iPhone's icon doesn't appear in the Source list at the left side of the iTunes window, you've got yourself a real problem. You won't be able to load it up with music, videos, or photos, and you won't be able to sync it with your computer. That's a bad thing.

  • The USB factor. Trace the connection from the iPhone, to its cradle, to the USB cable, to the computer, making sure everything is seated. Also, don't plug the USB cable into a USB jack on your keyboard, and don't plug it into an unpowered USB hub.

  • The iPhone factor. Try turning the phone off and on again. Make sure it's got a battery charge.

  • The iTunes factor. The iPhone won't show up in versions of iTunes earlier than 7.3. Download and install the latest. No success? Then reinstall it.

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