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iPhone for Work: Increasing Productivity for Busy Professionals

Book Description

For those of you who bought your iPhones to help get your lives organized and free yourselves from the ball and chain of desktop computing, iPhone at Work: Productivity for Professionals is the book to show you how. Learn how to complete all the traditional smartphone tasks, like to-do lists, calendars, and e-mail, and become much more efficient and productive at work.

Table of Contents

  1. Copyright
  2. About the Author
  3. About the Technical Reviewer
  4. Acknowledgments
  5. Introduction
  6. 1. iPhone Basics
    1. 1. Buying and Activating Your iPhone
      1. 1.1. iPhone Models and the iPod touch
        1. 1.1.1. The iPhone 3GS
        2. 1.1.2. The iPhone 3G
        3. 1.1.3. The Original iPhone
        4. 1.1.4. The iPod touch
      2. 1.2. Understanding iPhone Activation and Rate Plans for Individuals and Businesses
        1. 1.2.1. Consumer vs. Business Rate Plans
      3. 1.3. Getting Used to iTunes As the Hub of Your Personal and Business Data
      4. 1.4. What If the IT Department Made Your Life Easier by Preconfiguring Your iPhone?
      5. 1.5. Initial Setup and First Sync
        1. 1.5.1. The Summary Pane
        2. 1.5.2. The Info Pane and Where iTunes Finds Your Information
          1. 1.5.2.1. Mac OS X
          2. 1.5.2.2. Windows
      6. 1.6. iTunes Sync vs. Over-the-Air Sync
        1. 1.6.1. MobileMe
        2. 1.6.2. Exchange
      7. 1.7. Summary
    2. 2. Using Your iPhone for the First Time
      1. 2.1. Getting to Know the Physical Hardware
        1. 2.1.1. Dock and Headphone Ports
        2. 2.1.2. SIM Card Tray
        3. 2.1.3. Physical Buttons
          1. 2.1.3.1. The Home Button
          2. 2.1.3.2. Sleep/Wake Button
          3. 2.1.3.3. Volume Controls
          4. 2.1.3.4. Vibrate/Silent Switch
      2. 2.2. Multitouch
        1. 2.2.1. The Home Screen
          1. 2.2.1.1. Organizing the Home Screen
          2. 2.2.1.2. The Search Screen
        2. 2.2.2. The Built-In Apps
        3. 2.2.3. Using the Onscreen Keyboard
          1. 2.2.3.1. Landscape vs. Portrait Typing
          2. 2.2.3.2. Make Auto-Correct Your Friend (Or Turn It Off)
        4. 2.2.4. Cut, Copy, and Paste
        5. 2.2.5. Undo
      3. 2.3. Meet the Settings App
        1. 2.3.1. General Options
          1. 2.3.1.1. Network and Service Options
          2. 2.3.1.2. Bluetooth
          3. 2.3.1.3. Location Services
        2. 2.3.2. Securing Your Device
          1. 2.3.2.1. Setting a Passcode and Auto-Lock
          2. 2.3.2.2. Access Restrictions
        3. 2.3.3. Interface Options
          1. 2.3.3.1. Home Button
          2. 2.3.3.2. Date & Time
          3. 2.3.3.3. Keyboard
          4. 2.3.3.4. International Options
        4. 2.3.4. Device Reset
      4. 2.4. Summary
    3. 3. Getting Online
      1. 3.1. Mobile Carrier Networks vs. Wi-Fi
      2. 3.2. 3G and EDGE Networking
        1. 3.2.1. Knowing When and How You're Connected
      3. 3.3. Connecting to Wi-Fi
        1. 3.3.1. Managing Wi-Fi Networks and Options
          1. 3.3.1.1. Joining a Closed Network
          2. 3.3.1.2. Common Network Issues
      4. 3.4. Securing Communications
        1. 3.4.1. SSL and Security Certificates
        2. 3.4.2. Making Secure Network Connections Using VPN
      5. 3.5. Bonjour: Saying Hello to Network Resources
      6. 3.6. Tethering Your iPhone
      7. 3.7. Summary
  7. 2. Getting Down to Business with the Built-In Apps
    1. 4. Phone Home (Or Work, Clients, or Anyone Else)
      1. 4.1. Meet the Phone Application
        1. 4.1.1. The Five Tabs of the Phone App
          1. 4.1.1.1. Favorites
          2. 4.1.1.2. Recents
          3. 4.1.1.3. Contacts
            1. 4.1.1.3.1. Adding Contact Photos
            2. 4.1.1.3.2. Adding Contact Ringtones
          4. 4.1.1.4. Keypad
          5. 4.1.1.5. Visual Voicemail
            1. 4.1.1.5.1. Deleting Voicemails
            2. 4.1.1.5.2. Setting a Greeting
      2. 4.2. Managing Calls
        1. 4.2.1. Answering an Incoming Call
        2. 4.2.2. Placing a Call
        3. 4.2.3. In-Call Features
        4. 4.2.4. Working While on a Call
      3. 4.3. Setting Phone Options
        1. 4.3.1. Sound Settings
        2. 4.3.2. Phone Settings
      4. 4.4. Summary
    2. 5. Texting and Media Messaging for a Living
      1. 5.1. What Are Text and Media Messages?
      2. 5.2. The iPhone's Messages App
        1. 5.2.1. Sending Text Messages
        2. 5.2.2. Sending Text Messages Directly from Contacts
        3. 5.2.3. Sending Media Messages
        4. 5.2.4. Receiving Messages
        5. 5.2.5. Saving Media from Messages
        6. 5.2.6. Deleting and Forwarding Messages
        7. 5.2.7. Deleting or Forwarding Individual Messages
      3. 5.3. Summary
    3. 6. E-mail
      1. 6.1. Understanding iPhone E-mail Options
        1. 6.1.1. Types of E-mail Accounts
          1. 6.1.1.1. Public vs. Private E-mail Accounts for Business
          2. 6.1.1.2. Push vs. Fetch E-mail Access
          3. 6.1.1.3. Over-the-Air Sync
      2. 6.2. Setting Up E-mail Accounts
        1. 6.2.1. Syncing Accounts via iTunes
        2. 6.2.2. Manual Account Setup for Public Service E-mails
        3. 6.2.3. Manual Setup of POP/IMAP Accounts
          1. 6.2.3.1. Understanding the Choice Between POP and IMAP
          2. 6.2.3.2. Setting Up a POP or IMAP Account
        4. 6.2.4. Adding Additional Accounts
        5. 6.2.5. Changing Mail Options After Setup
          1. 6.2.5.1. SMTP and Other Advanced Options
          2. 6.2.5.2. Deleting an Account
          3. 6.2.5.3. Setting the Fetch Interval and/or Disabling Push Notifications
          4. 6.2.5.4. OTA Access Options for MobileMe
            1. 6.2.5.4.1. Find My iPhone or iPod Touch
      3. 6.3. General Mail Options
      4. 6.4. Sending and Receiving E-mail
        1. 6.4.1. Launching Mail
        2. 6.4.2. Navigating Mailboxes
          1. 6.4.2.1. Reading Messages
          2. 6.4.2.2. Managing E-mail
          3. 6.4.2.3. Working with Attachments
        3. 6.4.3. Sending Mail
          1. 6.4.3.1. Sending Mail from Other Apps
      5. 6.5. Summary
    4. 7. Calendar
      1. 7.1. Getting Around in the Calendar
        1. 7.1.1. Calendar List
        2. 7.1.2. Calendar Displays
          1. 7.1.2.1. List View
          2. 7.1.2.2. Day View
          3. 7.1.2.3. Month View
        3. 7.1.3. Adding/Editing Events
          1. 7.1.3.1. Manually Adding and Editing Events
          2. 7.1.3.2. Editing Existing Events
          3. 7.1.3.3. Responding to Invitations
      2. 7.2. Calendar Settings Options
      3. 7.3. The What, Where, and How of Syncing
        1. 7.3.1. Basic iTunes Sync
        2. 7.3.2. MobileMe OTA Sync
        3. 7.3.3. CalDAV Sync
          1. 7.3.3.1. Configuring a CalDAV Account
        4. 7.3.4. Subscribing to ICS Calendars Online
          1. 7.3.4.1. Adding an ICS Subscription
      4. 7.4. Summary
    5. 8. Contacts
      1. 8.1. Syncing Contacts
      2. 8.2. The Contacts App
        1. 8.2.1. Searching and Browsing Contacts
          1. 8.2.1.1. Setting Browsing Options
          2. 8.2.1.2. Using Contact Groups
      3. 8.3. Viewing, Editing, and Using Contacts
        1. 8.3.1. Sharing Contacts As vCards
        2. 8.3.2. Contacts Servers
          1. 8.3.2.1. Web-Based Servers and Wiki
          2. 8.3.2.2. LDAP Servers
            1. 8.3.2.2.1. Adding an LDAP Server
          3. 8.3.2.3. Looking Up LDAP Contacts
          4. 8.3.2.4. Importing SIM Contacts
      4. 8.4. Summary
    6. 9. Microsoft Exchange and ActiveSync
      1. 9.1. Configuring an Exchange Account
        1. 9.1.1. Post-Setup Exchange Account Options
          1. 9.1.1.1. Choosing What Gets Pushed and What Gets Fetched
          2. 9.1.1.2. Changing Account Information
      2. 9.2. Using Exchange-Specific Features
        1. 9.2.1. Exchange Contacts and the Global Address List
          1. 9.2.1.1. Accessing the GAL
            1. 9.2.1.1.1. The GAL and Mail
        2. 9.2.2. Exchange Calendaring Options
          1. 9.2.2.1. Event Invitations
          2. 9.2.2.2. Inviting Other Users to an Event
          3. 9.2.2.3. Specifying Availability
        3. 9.2.3. Remote Wipe of a Lost/Stolen iPhone
      3. 9.3. Summary
    7. 10. Photos and Video
      1. 10.1. Shooting Photos and Video with Camera
      2. 10.2. Viewing Images in Your Photo Library
      3. 10.3. Viewing and Working with Photos
        1. 10.3.1. Photo Tasks
        2. 10.3.2. Working with Multiple Photos
        3. 10.3.3. Slideshows
        4. 10.3.4. Slideshow Settings
      4. 10.4. The Camera Roll
        1. 10.4.1. Deleting from the Image or Slideshow View
        2. 10.4.2. Taking Screenshots
      5. 10.5. Copying Photos to Your Computer
      6. 10.6. Summary
    8. 11. Web Browsing with Mobile Safari
      1. 11.1. Navigating Safari
        1. 11.1.1. Working with Bookmarks
          1. 11.1.1.1. Managing Bookmarks
          2. 11.1.1.2. Bookmarks and Auto-Complete
        2. 11.1.2. Viewing Multiple Pages
          1. 11.1.2.1. Opening Multiple Pages
        3. 11.1.3. Working with Images
        4. 11.1.4. Tips for Getting Around Web Pages Quickly and Easily
      2. 11.2. Changing Safari's Settings
        1. 11.2.1. General Settings
        2. 11.2.2. Security Settings
          1. 11.2.2.1. Fraud Warning
          2. 11.2.2.2. JavaScript
          3. 11.2.2.3. Plug-Ins
          4. 11.2.2.4. Block Pop-Ups
          5. 11.2.2.5. Accept Cookies
          6. 11.2.2.6. Clearing History, Cookies, and Cache Files
      3. 11.3. Summary
    9. 12. Getting Around Using Maps
      1. 12.1. Maps Basics
        1. 12.1.1. Finding Out Where You Are
          1. 12.1.1.1. Working with the Map Display
        2. 12.1.2. Searching for Nearby Businesses and Contacts
          1. 12.1.2.1. Searching for an Address
          2. 12.1.2.2. Searching for a Specific Business
          3. 12.1.2.3. Searching by General Category
          4. 12.1.2.4. Getting More Information About Businesses That You Find
          5. 12.1.2.5. Locating Contacts and Viewing Bookmarks and Recent Locations in Maps
      2. 12.2. Getting Directions
        1. 12.2.1. Directions From a Search, Contact, or Bookmark
        2. 12.2.2. The Directions Tab
          1. 12.2.2.1. Getting Reverse Directions
        3. 12.2.3. Choosing Driving, Walking, or Mass Transit
          1. 12.2.3.1.
            1. 12.2.3.1.1. Mass Transit Options
        4. 12.2.4. Working with Direction Steps and Maps
      3. 12.3. Working with Maps Views
        1. 12.3.1. Working with Live Traffic View
        2. 12.3.2. Using Pins to Note Locations
        3. 12.3.3. Google Street View
      4. 12.4. Summary
    10. 13. iPod and iTunes
      1. 13.1. Using the iPhone's Media Player Capabilities for Work
        1. 13.1.1. Bringing the iPhone's Media Capabilities to the Table
          1. 13.1.1.1. Video and Audio for Presentations
          2. 13.1.1.2. iTunes As a Research Vehicle
      2. 13.2. Finding and Syncing Content with iTunes
        1. 13.2.1. Navigating the iTunes Store on Your Computer
          1. 13.2.1.1. Podcasts
        2. 13.2.2. Importing Media From Other Sources
        3. 13.2.3. Organizing Your Media in iTunes
          1. 13.2.3.1. Playlists
          2. 13.2.3.2. Smart Playlists
        4. 13.2.4. Choosing What to Sync
          1. 13.2.4.1. Choosing Music and Audio
          2. 13.2.4.2. Choosing Video
          3. 13.2.4.3. Choosing Podcasts
      3. 13.3. Navigating the iPod App
        1. 13.3.1. Browsing Your Music and Media
          1. 13.3.1.1. The More Tab
          2. 13.3.1.2. Editing the iPod Tabs
        2. 13.3.2. Playing Music, Video, and Other Content
          1. 13.3.2.1. Pause/Play, Skip, and Volume
          2. 13.3.2.2. Scrubbing, Shuffle, Genius, and Repeat
          3. 13.3.2.3. Song Info, Back Button, and Current Album
          4. 13.3.2.4. Coverflow
          5. 13.3.2.5. Video Playback
        3. 13.3.3. Genius
      4. 13.4. Browsing the iTunes Store on the iPhone
      5. 13.5. Summary
    11. 14. The Remaining Built-In Apps
      1. 14.1. YouTube
        1. 14.1.1. Searching and Browsing
        2. 14.1.2. More Browsing Options
        3. 14.1.3. Playing Videos
        4. 14.1.4. Viewing Video Details
          1. 14.1.4.1. Viewing Additional Information (Including Ratings and Comments)
        5. 14.1.5. Using a YouTube Account
          1. 14.1.5.1. Favorites
          2. 14.1.5.2. Playlists
          3. 14.1.5.3. Subscriptions
      2. 14.2. Stocks
        1. 14.2.1. Adding and Removing Stocks
      3. 14.3. Weather
        1. 14.3.1. Editing Weather Settings
      4. 14.4. Clock
        1. 14.4.1. World Clock
        2. 14.4.2. Alarm
        3. 14.4.3. Stopwatch
        4. 14.4.4. Timer
      5. 14.5. Calculator
      6. 14.6. Notes
      7. 14.7. Voice Memos
        1. 14.7.1.
          1. 14.7.1.1. Editing a Recording
          2. 14.7.1.2. Syncing Recordings with iTunes
      8. 14.8. Summary
  8. 3. Getting Even More Done with Additonal Apps
    1. 15. Understanding iPhone Applications and the App Store
      1. 15.1. Web Apps: The First Form of iPhone Applications
        1. 15.1.1. Web Apps vs. Native Apps
        2. 15.1.2. Finding Web Apps
      2. 15.2. The App Store
        1. 15.2.1. Choosing the Right Apps
        2. 15.2.2. Browsing the App Store in iTunes
          1. 15.2.2.1. Choosing Which Apps to Sync
        3. 15.2.3. Browsing the App Store on Your iPhone
          1. 15.2.3.1. Deleting Apps
        4. 15.2.4. Application Updates
      3. 15.3. Summary
    2. 16. General Business Applications
      1. 16.1. Office and Document Tools
      2. 16.2. File Management and Printing Apps
        1. 16.2.1. Apps That Transfer and View Files
        2. 16.2.2. Printing from the iPhone
        3. 16.2.3. Accessing Files Remotely
      3. 16.3. Better Note Taking
        1. 16.3.1. To-Do Lists and Task Managers
        2. 16.3.2. Project and Customer Relationship Management Apps
      4. 16.4. Databases and Other Information Managers
        1. 16.4.1. Secure Information Management
      5. 16.5. Apps for Presentations
      6. 16.6. Billing and Expense Tracking
      7. 16.7. Remote Controlling Your Computer
      8. 16.8. Web Conferencing
      9. 16.9. Social Networking
      10. 16.10. Job Searching Apps
      11. 16.11. Summary
    3. 17. Apps for Specific Professions
      1. 17.1. Medicine
      2. 17.2. Law
      3. 17.3. Real Estate
      4. 17.4. Sales and Marketing
      5. 17.5. Retail and POS
      6. 17.6. Finance
      7. 17.7. Human Resources
      8. 17.8. Management
      9. 17.9. Education and Training
      10. 17.10. Information Technology
      11. 17.11. Summary
    4. A. Resources for iPhone Management in Business and Enterprise Environments
    5. B. Resources for Developing In-House iPhone Applications
      1. B.1. Online Resources
      2. B.2. Related Books by Apress