Chapter 11. Utilities
Utilities are a mainstay of the modern world. Be it electric power, gas, or water, utility companies provide the services that run our cities, businesses, and, indeed, entire economy. One power company executive was recently asked to explain his company’s core business function in one sentence. He replied: “We supply electric power for the enjoyment of our customers.” It may seem strange to think of “enjoying” electric power; it’s one of those things we tend to take for granted—but there is truth in the comment: Reliable electrical power allows us to enjoy many things in life. When the power goes off, we are suddenly without access to our treasured electronic devices and find ourselves desperately looking for candles and ...
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