Plan for the Book
Chapter 1, “Making HR Measurement Strategic,” introduces the fundamental principle of this book, that HR measurement is valuable to the extent that it improves vital decisions about talent and how it is organized. This decision-based approach to HR measurement leads to different approaches from the traditional focus on HR services or resource expenditures. It emphasizes that effective HR measures must be embedded within a system that recognizes their role in enhancing decisions and organizational effectiveness. The elements of that framework are the guiding logic for each of the chapters that describe specific techniques and measures in selected HR areas.
Chapter 2, “Analytical Foundations of HR Measurement,” describes several ...
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