Chapter 4

Project Management and Case Development

Key Learning Points

1. Complex workplace investigations are best conducted by teams. While every member plays an important role, that of the project manager is the most critical.

2. While it is tempting to allow an attorney to be a fact-finder, it is well established that most attorneys are best used practicing law.

3. Whenever practicable, the fact-finder and the decision maker should not be one and the same. Segregation of duties tends to reduce the credibility of an allegation of bias or discrimination. ...

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