Investigations in the Workplace, 2nd Edition

Chapter 2

The Fundamentals of Fact-Finding

Key Learning Points

1. Match both the skill and the experience of the fact-finder to the specifics of the investigation. Experience in law enforcement and human resources does not make one an experienced fact-finder.

2. Case file retention practices deserve thorough consideration before implementation. Retention of case files for seven years from the date of closure is considered the minimum.

3. An investigation’s success is often predicated on its objectives. The failure to craft investigative objectives ...