Invaluable Knowledge

Preface

Talent management has emerged as a topic of importance. Many organizational leaders are aware that baby boomers around the globe are nearing retirement age. The only thing preventing many of them from retiring now is the long-term influence of fluctuating stock prices. While much attention has been focused on preparing managers for promotion as waves of these baby boomers leave the workforce at some future time, less attention has been devoted to the unique issues associated with losing knowledge workers—that is, technical and professional workers whose knowledge is critical to the long-term competitive success of their organizations. Technical and professional workers are essentially “knowledge workers” whose special training, skills, ...