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Introduction to Business Architecture by Chris Reynolds

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Chapter 6. The Processes View

A process is a repeatable way of executing a number of tasks that achieves a certain goal. When speaking of business processes, the reference is to processes that are internal to the business, processes that employees of the business will execute.

Processes are probably the best understood aspect of the business architecture model. Most businesses talk about the processes they execute. Many businesses even talk about the process improvement initiatives they launch. There are whole disciplines, like Lean Six Sigma, built around process optimization. Even with all of this awareness and knowledge, though, most businesses have processes in place that do not support their business, and in some cases they have processes ...

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