Introduction

Scope of content

With the advent of the World Wide Web, came its navigation tool - the ‘web browser’. This quickly become recognised as the ‘Swiss army knife of the Internet’ due to its wide range of information retrieval capabilities and intuitive graphical user interface (GUI).

It was not long before organisations caught on to the idea that such a powerful one-stop information tool could be adapted easily by organisations for use on their networks or internal webs to improve communication, cut costs, speed up business processes and, more recently, increase revenue through e-commerce applications.

Unfortunately no one has yet come up with a generic or de facto formula for successfully implementing an Intranet across all kinds ...

Get Intranets: a Guide to their Design, Implementation and Management now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.