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Intranet Design Annual 2009: The Year’s Ten Best Intranets by Nielsen Norman Group

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Chapter . Common Themes Among the Winners

One might think we’ve seen great changes in the common themes related to intranet development since 2001, when we began producing the DA. And there have certainly been changes—particularly in technology and the way designers and employees use it. But, despite such changes, we’re still seeing a continuation of many of the same trends that emerged in our first report eight years ago.

Web 2.0: Community and Social

Social networking and the intranet: A marriage made in e-heaven.

Web 2.0 features are flexing their muscles in today’s best intranet designs. But they’re not being included just for the sake of offering the latest and greatest features. Teams are putting them to good use.

Designers have discovered ways ...

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