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Interview Magic , 2nd Edition by Susan Britton Whitcomb

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Chapter12Clarify and Collaborate—How to Explore What Needs to Be Done and How It Needs to Be Done

We listened to what our customers wanted and acted on what they said. Good things happen when you pay attention.

—John F. Smith, Chairman, General Motors Corporation

Now that you’ve learned the essentials of connecting with your interviewer, you’re ready for the next two phases in the four-C process: Clarify what needs to be done and Collaborate on how to do it. Recall that the four-Cs model involves these phases:

Image   Phase 1: Connect

   Phase 2: Clarify ...

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