About This Course

Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This new edition of Interpersonal Communication Skills in the Workplace prepares readers to communicate effectively, both within their organizations and in whatever business or professional situations they encounter.

This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that ...

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