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Interop: The Promise and Perils of Highly Interconnected Systems by Urs Gasser, John Palfrey

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CHAPTER ELEVEN
Interop by Design: The Case of Health Care IT
Health care in the United States costs too much money. The United States spends more on health care than any other nation in the world—and yet the premature mortality rate in the United States is much higher than in other developed countries.1 The high cost of health care and the relatively low quality is due, in part, to massive inefficiencies in the way patient information is shared and managed. Even in relatively simple matters, a very large number of decentralized physicians, labs, clinics, hospitals, insurance companies, medical researchers, and other members of the health industry touch information about a patient. In the United States, the systems that join these many players ...

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