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Interop: The Promise and Perils of Highly Interconnected Systems by Urs Gasser, John Palfrey

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CHAPTER ONE
The Technology and Data Layers
An audience is gathered. Hundreds of people are waiting to hear a speaker begin a much-anticipated lecture. The appointed hour has come and gone, but there is still a group of people next to the podium whispering over the speaker’s laptop; his presentation does not seem to work. People are staring up at the blank screen on the wall of the auditorium. The speaker is sweating as the tech guys try to get his computer to speak to the projection system so the images will appear on the screen. Members of the audience fidget in their seats.
It turns out that the speaker brought a Mac. The tech guys were expecting a PC. The speaker did not come prepared with the special dongle that enables the translation ...

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