You are previewing International Journal of Public Administration in the Digital Age (IJPADA) Volume 3, Issue 4.
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International Journal of Public Administration in the Digital Age (IJPADA) Volume 3, Issue 4

Book Description

The International Journal of Public Administration in the Digital Age (IJPADA) is an international journal that examines the impact of public administration and information technology (IT) in developed and developing countries. Original research papers published in IJPADA focus on the impact of new and innovative technologies on improving public service delivery in public and nonprofit organizations. This journal will also provide case studies examining technology innovations in specific countries. The editor invites author(s) to submit original research papers that examine important issues in public administration and information technology.

This issue contains the following articles:

  • The Influence of Government Capacity on E-Services Diffusion at Municipal Level in New Jersey
  • A Synthesised Stage Model for Collaborative Public Service Platforms
  • Crowdsourcing in Local Public Administration: Importance of Online Platforms
  • Mobility and Service Innovation: A Critical Examination of Opportunities and Challenges for the Canadian Public Sector
  • A Framework for Using Crowdsourcing in Government
  • What Drives the Adoption of Social Media Applications by the Public Sector?: Evidence from Local Health Departments
  • How to Succeed with Multichannel Management: A Case Study of Cross-Organizational Collaboration Surrounding a Mandatory Self-Service Application for Danish Single Parents

Table of Contents

  1. Cover
  2. Masthead
  3. Call For Articles
  4. Special Issue on Public Service Innovations through Information and Communication Technologies:
  5. The Influence of Government Capacity on E-Services Diffusion at Municipal Level in New Jersey
    1. ABSTRACT
    2. INTRODUCTION
    3. RISE OF E-SERVICES AND ITS DIFFUSION
    4. EXPLAINING E-SERVICES DIFFUSION WITH GOVERNMENT CAPACITY
    5. METHODOLOGY
    6. FINDINGS
    7. CONCLUSION
    8. REFERENCES
  6. A Synthesised Stage Model for Collaborative Public Service Platforms
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. RESEARCH APPROACH AND BACKGROUND
    4. 3. THE META-SYNTHESIS: TOWARDS A PLATFORM DEVELOPMENT MODEL
    5. 4. THE PLATFORM DEVELOPMENT MODEL IN PRACTICE: INSIGHTS FROM THREE ILLUSTRATIVE CASE STUDIES
    6. 5. CONCLUSION AND FUTURE WORK
    7. REFERENCES
  7. Crowdsourcing in Local Public Administration:
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. THEORY AND PROPOSITIONS
    5. THE STUDY SETTING
    6. HYPOTHESES
    7. RESEARCH METHODOLOGY
    8. RESULTS
    9. CONCLUSION
    10. REFERENCES
  8. Mobility and Service Innovation:
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. MOBILITY AND SERVICE
    4. 3. MACHINERY VERSUS MOBILITY: THREE TYPOLOGIES FOR REFORM
    5. 4. LESSONS LEARNED: EMBRACING MOBILITY AS A PLATFORM FOR SERVICE INNOVATION
    6. 5. CONCLUSION
    7. REFERENCES
    8. ENDNOTES
  9. A Framework for Using Crowdsourcing in Government
    1. ABSTRACT
    2. INTRODUCTION
    3. WHAT IS CROWDSOURCING?
    4. CROWDSOURCING AS A MODE OF INQUIRY
    5. CASE EXAMPLES
    6. SEEING SUCCESS IN THE CASES, BUT BEING AWARE OF FAILURE
    7. CONCLUSION
    8. REFERENCES
  10. What Drives the Adoption of Social Media Applications by the Public Sector?
    1. ABSTRACT
    2. INTRODUCTION
    3. CONCEPTUAL FRAMEWORK AND THEORETICAL HYPOTHESES
    4. DATA AND METHODS
    5. EMPIRICAL RESULTS
    6. DISCUSSIONS
    7. CONCLUSION
    8. REFERENCES
  11. How to Succeed with Multichannel Management:
    1. ABSTRACT
    2. INTRODUCTION
    3. CASE DESCRIPTION
    4. CHANNEL CHOICE AND MULTICHANNEL MANAGEMENT
    5. METHOD
    6. IMPROVING THE SINGLE PARENT’S DECLARATION
    7. DISCUSSION
    8. CONCLUSION, LIMITATIONS AND FUTURE STUDIES
    9. ACKNOWLEDGMENT
    10. REFERENCES
    11. ENDNOTES
  12. Call For Articles