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International Journal of Virtual Communities and Social Networking (IJVCSN) Volume 8, Issue 1

Book Description

Virtual communities and social networking are changing our social and work environments. The International Journal of Virtual Communities and Social Networking (IJVCSN) provides a forum for researchers, practitioners, and users to study and discuss technical, social and legal issues in this fast changing environment. IJVCSN strives to be an inter-disciplinary journal that draws upon research from different fields such as information systems, computer science, sociology, and psychology.

This issue contains the following articles:

  • Customer Journey Maps for Demographic Online Customer Profiles
  • Pro-Business or Common Citizen?: An Analysis of an Indian Woman CEO's Tweets
  • Crisis Management and Image Restoration through Social Networking: Analysis of Maggi Crisis
  • Strategies to Overcome Dark Side of Social Media for Organizational Sustainability