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International Journal of Information Systems in the Service Sector (IJISSS) Volume 7, Issue 4

Book Description

The International Journal of Information Systems in the Service Sector (IJISSS) examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems. This fully refereed journal encompasses theoretical, analytical, and empirical research, as well as comprehensive reviews of relevant research, technical reports, book reviews, and case studies of effective applications in this area. The use of new theories, technologies, models, methods, techniques, and principles are emphasized.

This issue contains the following articles:

  • An Approach to Dynamic Fusion of the Knowledge Maps of an Activities Process: Application on Healthcare
  • Electronic Payment Adoption in the Banking Sector of Low-Income Countries
  • Process Frameworks in Services Offshoring: Implementation Thoroughness, Task Complexity, and Performance Improvement
  • Information Technology Governance Barriers, Drivers, IT/Business Alignment, and Maturity in Ghanaian Universities