You are previewing International Journal of Information Systems in the Service Sector (IJISSS) Volume 6, Issue 3.
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International Journal of Information Systems in the Service Sector (IJISSS) Volume 6, Issue 3

Book Description

The International Journal of Information Systems in the Service Sector (IJISSS) examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems. This fully refereed journal encompasses theoretical, analytical, and empirical research, as well as comprehensive reviews of relevant research, technical reports, book reviews, and case studies of effective applications in this area. The use of new theories, technologies, models, methods, techniques, and principles are emphasized.

This issue contains the following articles:

  • Strategic Advantage in Web Tourism Promotion: An e-Commerce Strategy for Developing Countries
  • Using an AHP Rating Model to Select a Suitable Approach to Intellectual Capital Management: The Case of a Not-for-Profit Welfare Service
  • The Role of a Sustainability Informatics Framework in Transportation Systems
  • Integration between Mathematical Programming and Fuzzy Logic to Optimize Consumers Behavior
  • Simulation Method to Improve Hospital Service Quality

Table of Contents

  1. Cover
  2. Masthead
  3. Call For Articles
  4. Strategic Advantage in Web Tourism Promotion:
    1. ABSTRACT
    2. INTRODUCTION
    3. LITRETURE REVIEW
    4. WEBSITE INTERACTION AND EVALUATION
    5. INFORMATION QUALITY
    6. ELECTRONIC SERVICE QUALITY (E-SQ)
    7. TRUST AND THE ROLE OF THE INTERFACE
    8. MODEL OF TRUST FOR ELECTRONIC COMMERCE (MOTEC)
    9. TRUST INDUCING DESIGN FRAMEWORK – A COMPREHENSIVE MODEL
    10. THE ROLE OF WEB 2.0
    11. INFORMATION LITERACY INITIATIVES
    12. LITRETURE SUMMARY
    13. METHODOLOGY
    14. RESULTS
    15. REQUIREMENT ANALYSIS
    16. STRATEGY
    17. DISCUSSION
    18. REFERENCES
  5. Using an AHP Rating Model to Select a Suitable Approach to Intellectual Capital Management:
    1. ABSTRACT
    2. INTRODUCTION
    3. COMPLEXITY OF INTELLECTUAL CAPITAL MANAGEMENT APPROACHES
    4. THE ANALYTIC HIERARCHY PROCESS FOR IC MANAGEMENT DECISION-MAKING
    5. A CASE STUDY USING THE AHP RATING MODEL
    6. DISCUSSION AND CONCLUSIONS
    7. ACKNOWLEDGMENT
    8. REFERENCES
  6. The Role of a Sustainability Informatics Framework in Transportation Systems
    1. ABSTRACT
    2. INTRODUCTION
    3. RESEARCH BACKGROUND
    4. THE SUSTAINABILITY INFORMATICS FRAMEWORK
    5. THE SUSTAINABILITY INFORMATICS FRAMEWORK IN ACTION: TRANSPORTATION
    6. DISCUSSION AND RESEARCH PROPOSITIONS
    7. RESEARCH LIMITATIONS AND FUTURE DIRECTIONS
    8. CONCLUSION
    9. REFERENCES
  7. Integration between Mathematical Programming and Fuzzy Logic to Optimize Consumers Behavior
    1. ABSTRACT
    2. INTRODUCTION
    3. BASIC CONCEPTS
    4. PROPOSED MODEL
    5. ANALYZING EFFECTIVE PARAMETERS ON UTILITY
    6. OPTIMIZING CONSUMER BEHAVIOR
    7. CASE STUDY
    8. CONCLUSION
    9. REFERENCES
  8. Simulation Method to Improve Hospital Service Quality
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. SIMULATION METHODOLOGY AND MODEL
    5. RESULTS AND ANALYSIS
    6. IMPLICATIONS OF STUDY
    7. CONCLUSION
    8. REFERENCES
  9. Call For Articles