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International Human Resource Development, 3rd Edition by John P Wilson

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18

Assessment and evaluation

TANUJA AGAREALA

It is unwise to be too sure of one’s own wisdom. It is healthy to be reminded that the strongest might weaken and the wisest may err.

(MAHATAMA GANDHI)

Learning outcomes

When you have completed this chapter, you should be able to:

  • define training evaluation;
  • understand the significance of evaluation;
  • have a perspective on approaches and models of training evaluation;
  • have an insight on choosing evaluation criteria;
  • appreciate the special challenges of evaluating e-training.

Introduction

Human resource managers frequently assume that the training conducted by their departments is effective. While the costs of training are often computed, managers are seldom aware of its probable value. Increasing ...

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