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International Human Resource Development, 3rd Edition by John P Wilson

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05

Knowledge management

EDUARDO TOMÉ

An investment in knowledge pays the best interest.

(BENJAMIN FRANKLIN, POOR RICHARD’S ALMANAC)

Learning outcomes

When you have completed this chapter, you should be able to:

  • distinguish between data, information, knowledge and wisdom;
  • distinguish between intellectual capital, human capital, relational capital and structural capital;
  • understand the historical perspective of labour, knowledge and intellectual capital;
  • understand and explain tacit and explicit knowledge;
  • understand the relationship between knowledge management and human resource development.

Introduction

In the economic world of the 21st century there is little doubt that intellectual capital (human capital, such as people; structural capital, ...

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