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Interdisciplinary Perspectives on E-Collaboration: Emerging Trends and Applications

Book Description

Interdisciplinary Perspectives on E-Collaboration: Emerging Trends and Applications focuses on e-collaboration technologies that enable group-based interaction, and the impact that those technologies have on group work. A defining body of research, this reference addresses a range of e-collaboration topics including interdisciplinary perspectives on e-collaboration, and adaptation and creativity in e-collaboration.

Table of Contents

  1. Copyright
  2. Preface
  3. Acknowledgment
  4. 1. Emerging Issues and Debate
    1. 1. Achieving World Peace through International Trade: Can E-Collaboration Technologies Help Make this Happen?
      1. ABSTRACT
      2. INTRODUCTION
      3. THE UTILITARIAN VIEW OF INTERNATIONAL TRADE
      4. EVOLUTIONARY PSYCHOLOGICAL EXPLANATIONS OF BEHAVIOR
      5. THE EVOLUTIONARY VIEW OF TRADE
      6. INTERNATIONAL TRADE AND E-COLLABORATION
      7. ACHIEVING WORLD PEACE THROUGH TRADE AND E-COLLABORATION
      8. ACKNOWLEDGMENT
      9. REFERENCES
    2. 2. Supporting Synchronous Collaboration with Heterogeneous Devices1
      1. ABSTRACT
      2. INTRODUCTION
      3. STATE OF THE ART
        1. Summary
      4. FRAMEWORK DESIGN
        1. Support for Flexibility
        2. Support for Robustness
        3. Support for Scalability
      5. APPLICATIONS
        1. Digital Moderation
          1. Scenario 1: Large Event for Enterprise Strategy Development
          2. Scenario 2: Co-Located Crisis Workshop of a Project Team
          3. Scenario 3: Virtual Project Meeting
          4. Requirements
          5. Facilitation Support
          6. Support for Heterogeneous Devices
          7. Design Overview of the Digital Moderation System
      6. GENERAL EXPERIENCES
        1. Performance of the Agilo Server
          1. Setup
          2. Results
          3. Discussion
      7. CONCLUSION AND FUTURE WORK
      8. REFERENCES
      9. ENDNOTES
    3. 3. Interpretation of Computer Based Interaction Analysis Indicators: A Significant Issue for Enhancing Collaboration in Technology Based Learning
      1. ABSTRACT
      2. INTRODUCTION
      3. INTERACTION ANALYSIS
        1. Research Field Overview
        2. Interaction Analysis Tools
      4. ASYNCHRONOUS DISCUSSIONS: APPLIED RESEARCH APPROACH
        1. Computer Mediated Communication (CMC)
        2. Theoretical Background
        3. Related Work
        4. The DIAS System
        5. DIAS Interaction Analysis Indicators
        6. Interpretative Schemas for the DIAS System
        7. Research Methodology
        8. Results
          1. Part A: Interviews
          2. Part B: Examining Discussion Activity Data by Applying an Interpretative Schema
          3. Simple Activity Analysis
          4. Interpretative Schema Application
          5. Confirmation of Observations
          6. Additional Testimonies
          7. Related Conclusions
          8. Part C: Questionnaires
          9. Discussion
      5. FUTURE WORK: RESEARCH TRENDS
      6. REFERENCES
    4. 4. The Vineyard Approach: A Computational Model for Determination of Awareness Foci in E-Mail-Based Collaboration1
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND
        1. Awareness
        2. Social Worlds and the Locales Framework
        3. Attention Allocation and Interaction Analysis
      4. RELATED SYSTEMS
      5. THE VINEYARD APPROACH TO AWARENESS INFORMATION DISTRIBUTION
        1. First Level Search: Determining Current Collaborators
        2. Second Level Prune: Determining Collaboration Themes and Related Activities
        3. Usage Scenario
      6. PRELIMINARY ANALYSIS
      7. DISCUSSION AND FUTURE WORK
        1. Privacy Issues
      8. ACKNOWLEDGMENT
      9. REFERENCES
      10. ENDNOTES
    5. 5. mobileSJ: Managing Multiple Activities in Mobile Collaborative Working Environments1
      1. ABSTRACT
      2. INTRODUCTION
      3. WORKING SPHERES
      4. MOBILE WORKERS WITH MULTIPLE ACTIVITIES: THE CASE OF MEDICAL INTERNS
        1. Management of Multiple Activities and Resources
        2. User Mobility
        3. High Degree of Collaboration and Communication
      5. THE mobileSJ APPLICATION
        1. Support for the Management of Activities
        2. Support for Mobility
        3. Support for Collaboration
        4. Implementation of mobileSJ
          1. mSJ Module
          2. Synchronization Modules
          3. Transfer Module
          4. Communication Module
          5. Remote Access Module
          6. PIM Module
      6. EVALUATION
        1. Usability Test
          1. Results
        2. Focus Group
          1. Results
            1. Sharing of Resources
            2. Communications
            3. Personal Productivity
          2. Discussion
      7. CONCLUSION
      8. ACKNOWLEDGMENT
      9. REFERENCES
      10. ENDNOTE
  5. 2. Adaptation and Creativity in E-Collaboration
    1. 6. Capturing the Appropriation Dynamics of Web-Based Collaboration Support in Project Team's Work Context
      1. ABSTRACT
      2. INTRODUCTION
      3. A STRUCTURATIONAL APPROACH IN IS CONTEXT
        1. Introducing Adaptive Structuration Theory
      4. RESEARCH QUESTIONS
      5. RESEARCH CONTEXT: A DISTRIBUTED PROJECT TEAM AND THE COLLABORATIVE TECHNOLOGY
      6. RESEARCH APPROACH AND METHOD OF ANALYSIS
      7. THE IMPLEMENTATION CONTEXT: PRE-EXISTING STRUCTURES
        1. Organizational Environment
        2. Group Structures
        3. Technology's 'Spirit'
      8. APPROPRIATIONS AND MISALIGNMENTS
        1. Appropriated Organizational Environment
        2. Appropriated Group Structure
        3. Appropriated Technology
      9. DISCUSSION
        1. Open Research Issues
      10. ACKNOWLEDGMENT
      11. REFERENCES
    2. 7. Creativity Support via Terms in Thematic Relations
      1. ABSTRACT
      2. INTRODUCTION
      3. CREATIVITY IN E-COLLABORATION
      4. ACQUISTION OF WORD LISTS
        1. Complementary Similarity Measure
        2. CSM-Based Word List Extraction
      5. EXPERIMENTAL DATA
      6. EXPERIMENT
      7. RESULTS
        1. Comparison with the Baseline Method
        2. Comparison with the MeSH Thesaurus
      8. VERIFICATION
      9. CONCLUSION
      10. REFERENCES
      11. ENDNOTES
    3. 8. E-Collaboration Tools and Technologies for Creativity and Innovation Enhancement1
      1. ABSTRACT
      2. INTRODUCTION
      3. CREATIVITY AND INNOVATION
      4. E-COLLABORATION TECHNOLOGY
      5. E-COLLABORATION, CREATIVITY AND INNOVATION
      6. THE FUTURE OF E-COLLABORATION TECHNOLOGIES
      7. FUTURE INTERNET AND IMMERSIVE COLLABORATIVE ENVIRONMENTS
        1. Expected Outcome
        2. Targeted Research Directions
        3. Natural Interfaces
        4. Spatial Interactive Immersive Audio
        5. Supporting Social Communication and Interaction
      8. CONCLUDING REMARKS
      9. REFERENCES
      10. ENDNOTES
    4. 9. Designing for Creativity in Computer-Supported Cooperative Work
      1. ABSTRACT
      2. INTRODUCTION
      3. RESEARCH SCOPE AND MOTIVATION
      4. RELATED WORK ON CREATIVITY SUPPORT TOOLS
      5. REQUIREMENTS FOR CREATIVITY
        1. Support Divergent and Convergent Thinking
        2. Support Development of Shared Objectives
        3. Support Reflexivity
      6. WORKING PROTOTYPE TO SUPPORT CREATIVITY
        1. Infrastructure and System
        2. Suite of Tools
      7. DISCUSSION: IMPLICATIONS FOR DESIGN
        1. Integrate Support for Individual, Dyadic, and Group Brainstorming
        2. Leverage Cognitive Conflict by Preserving and Reflecting on Minority Dissent
        3. Support Flexibility in the Granularity of Planning
      8. CONCLUSION AND FUTURE WORK
      9. ACKNOWLEDGMENT
      10. REFERENCES
    5. 10. Determinants of Manufacturing Firms' Use of Web-Based IOISs to Share Inventory Information with Key Partners: Comparing the Supplier and Customer Perspectives
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND: WEB-BASED IOISs TO EXCHANGE INVENTORY INFORMATION BETWEEN SUPPLY CHAIN PARTNERS
      4. CONCEPTUAL FRAMEWORK AND RESEARCH HYPOTHESES
        1. Determinant Related to Technology: Organizational Readiness
        2. Determinant Related to the Present Use of Electronic Commerce
        3. Determinants Related to Business Relationships
        4. Control Variable
      5. RESEARCH METHODOLOGY
        1. Data Collection and Responding Firms
        2. Research Variables
        3. Data Analyses with the Tobit Model
      6. RESEARCH FINDINGS AND DISCUSSION
        1. Determinants of the Intended Use of Web-Based IOIS to Share Inventory Information with Key Suppliers
        2. Relative Influence of the Determinants According to Firm Size
      7. COMPARING THE SUPPLIER AND CUSTOMER PERSPECTIVES
      8. CONCLUSION
      9. REFERENCES
    6. A. SURVEY INSTRUMENT
    7. 11. The Influence of Supply Chain Collaboration on Process, Relational and Product Innovations
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND
        1. Supply Chain Collaboration
        2. Supply Chain E-Collaboration
        3. Innovation in a Supply Chain Context
          1. Product Innovations
          2. Process Innovations
          3. Relational Innovations
      4. RESEARCH FRAMEWORK
        1. Strategic and Tactical Collaborative Actions, Supply Chain Process Innovation and Relational Innovation
        2. E-Collaboration Tools Efficiency, Supply Chain Process Innovation and Relational Innovation
        3. Supply Chain Process Innovation and Product Innovation
        4. Relational Innovation and Product Innovation
      5. METHODOLOGY
        1. The Selected Network
        2. Data Collection Strategy
        3. Research Variables
        4. Descriptive Statistics
        5. Analysis Method
      6. RESULTS
        1. The Supplier's Perspective: Upstream Collaboration
        2. The Customer's Perspective: Downstream Collaboration
      7. CONCLUSION
      8. REFERENCES
    8. 12. Collaborative Technologies and Innovation in SMEs: An Empirical Study
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
        1. Collaborative Technologies
        2. Collaborative Technologies' Use
      4. MODEL
        1. Collaborative Technologies' Adoption and Innovation
        2. Collaborative Technologies' Adoption and Collaborative Technologies' Use
        3. Collaborative Technologies' Use and Innovation
      5. METHODOLOGY
        1. Sample and Data Collection
        2. Measures of Variables
      6. ANALYSES AND RESULTS
        1. Collaborative Technologies' Adoption and Innovation
        2. Collaborative Technologies' Adoption and Collaborative Technologies' Use
        3. Collaborative Technologies' Use and Innovation
      7. DISCUSSION AND CONCLUSIONS
      8. REFERENCES
    9. B. MEASURES
    10. 13. The Launch of Web-Based Collaborative Decision Support at NASA
      1. ABSTRACT
      2. INTRODUCTION
      3. HISTORY OF COLLABORATIVE DECISION MAKING AT NASA
      4. THE DESIGN, DEVELOPMENT, AND IMPLEMENTATION OF POSTDOC AT NASA
      5. POSTDOC IS LAUNCHED
      6. THE IMPACT OF POSTDOC IN NASA
      7. VISIONS FOR THE FUTURE OF WEB-BASED DECISION SUPPORT
      8. REFERENCES
      9. ENDNOTES
    11. 14. Information Technology Adoption by Groups Across Time
      1. ABSTRACT
      2. INTRODUCTION
      3. METHODOLOGY
        1. The Subjects
        2. The Tool
      4. THE DATA COLLECTION
      5. THE RESULTS
        1. Pre-Intervention Usage
      6. INTERVENTION USAGE
      7. POST-INTERVENTION RESULTS
      8. DISCUSSION
      9. REFERENCES
      10. ENDNOTES
    12. 15. A Comparison of Audio-Conferencing and Computer Conferencing in a Dispersed Negotiation Setting: Efficiency Matters!
      1. ABSTRACT
      2. INTRODUCTION
      3. PURPOSE
      4. NEGOTIATION SUPPORT SYSTEMS
      5. THE ROLE OF CONFLICT LEVEL IN NEGOTIATIONS
      6. THE ROLE OF MEDIA RICHNESS IN NEGOTIATIONS
      7. RESEARCH FRAMEWORK
        1. Group Variables
        2. Task Variables
        3. Context Variables
        4. Computer System Variables
        5. Group Process Variables
        6. Negotiation Outcome Variables
      8. HYPOTHESES
        1. Joint Outcomes
        2. Contract Balance
        3. Negotiation Time
        4. Number of Contracts Proposed
        5. Collaborative Climate
        6. Negative Climate
        7. Satisfaction
      9. RESEARCH METHODOLOGY
        1. Research Design
        2. Independent Variables
          1. Level of Conflict of Interest
          2. Communication Medium
        3. Dependent Variables
        4. Control Variables
        5. Experimental Procedures
        6. Subjects
        7. Task
      10. STATISTICAL ANALYSIS AND RESULTS
        1. Joint Outcomes
        2. Contract Balance
        3. Negotiation Time
        4. Number of Alternatives
        5. Collaborative Climate
        6. Negative Climate
        7. Satisfaction
        8. DSS Evaluation
        9. Communication Media
      11. DISCUSSION
      12. CONCLUSION
      13. REFERENCES
      14. ENDNOTE
    13. C. APPENDIX A
      1. Point Sheets for Low Conflict Treatments
    14. D. APPENDIX B
      1. Point Sheets for High Conflict Treatments
    15. E. APPENDIX C
      1. Screen Shot of Negotiation Decision Support Tool (NDST): NDST Software for Simo
    16. 16. The Role of Culture in Knowledge Management: A Case Study of Two Global Firms
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
        1. Knowledge Management
        2. Organizational Culture
        3. Organizational Culture and KM
      4. METHODOLOGY
        1. Data Collection
        2. Data Analysis
      5. CASE DESCRIPTIONS AND ANALYSES
        1. Knowledge Management at Company A
          1. Intranet-Based KM Projects
          2. Lotus-Notes-Based KM
        2. Analysis of Company A's Knowledge Management: The Impact of Culture on KM Behaviors and Outcomes
          1. The Perceptions of Culture
          2. The Possible Impacts of Culture on KM
        3. The Case of Company B
          1. Team Rooms
          2. Communities
          3. Impact of OC
        4. Analysis of Company B Knowledge Management: The Impact of Culture on KM Behaviors and Outcomes
          1. The Perceptions of Culture
      6. DISCUSSION
      7. IMPLICATIONS AND CONCLUSION
      8. REFERENCES
      9. ENDNOTE
  6. 3. Advanced Conceptual and Theoretical Issues
    1. 17. Can Virtual Worlds Support E-Collaboration and E-Commerce?: A Look at Second Life and World of Warcraft
      1. ABSTRACT
      2. INTRODUCTION
      3. VIRTUAL WORLDS
      4. USER INTERFACE PROBLEMS
      5. CAN ACTUAL WORK BE ACCOMPLISHED IN VIRTUAL WORLDS?
      6. THE FUTURE OF VIRTUAL TRADE: B2C OR C2C?
      7. STUDYING HUMAN BEHAVIOR IN VIRTUAL WORLDS
      8. CONCLUSION
      9. ACKNOWLEDGMENT
      10. REFERENCES
    2. 18. Electronic Deception: How Proximity, Computer-Mediation, and the Truth Bias May Influence Deceptive Messages
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND
        1. Deception Models
        2. Research Model
        3. Relational Closeness and Baseline Behavior
        4. Communication Media
        5. Proximity
        6. Truth Bias and Deception Detection
      4. METHOD
        1. Task
        2. Measures
      5. SAMPLE
      6. ANALYSIS AND RESULTS
        1. Factor Analysis
        2. Research Model and Hypothesis Results
      7. DISCUSSION
        1. Knowledge of Baseline Behavior
        2. Communication Media
        3. Proximity
        4. Relational Closeness
        5. Detection Confidence
        6. Truth Bias
      8. LIMITATIONS AND IMPLICATIONS
        1. Implications for Researchers
        2. Implications for Practitioners
      9. FUTURE RESEARCH
      10. CONCLUSION
      11. REFERENCES
    3. F. APPENDIX
      1. Relational Closeness Scale (RC)
      2. Communication Media (CM)
      3. Truth Bias (TB)
    4. 19. Advertised Waist-to-Hip Ratios of Online Female Escorts: An Evolutionary Perspective
      1. ABSTRACT
      2. INTRODUCTION
      3. MEDIA RICHNESS / NATURALNESS, ECOLOGICAL RATIONALITY, AND THE SAVANNA PRINCIPLE
      4. EVOLUTIONARY-BASED MATING PREFERENCES
      5. CONTENT ANALYSIS: WHRS OF ONLINE FEMALE ESCORTS
      6. DISCUSSION
      7. ACKNOWLEDGMENT
      8. REFERENCES
      9. ENDNOTES
    5. 20. When Technology Does Not Support Learning: Conflicts Between Epistemological Beliefs and Technology Support in Virtual Learning Environments
      1. ABSTRACT
      2. INTRODUCTION
      3. VIRTUAL LEARNING ENVIRONMENTS
        1. Epistemological Beliefs
        2. Technology and Beliefs: Congruence or Friction
      4. METHOD
        1. Research Setting
        2. Research Participants
        3. Measures
          1. Satisfaction
          2. Learning
          3. Social Presence
          4. Communication
          5. Friction
        4. Preliminary Analysis
        5. Results
      5. DISCUSSION
        1. Summary of Findings
        2. Implications
        3. Managerial Implications
        4. Limitations
      6. CONCLUSION
      7. REFERENCES
      8. ENDNOTES
    6. G. APPENDIX A. SCALE ITEMS
      1. Social Presence
      2. Satisfaction
      3. Perceived Skill Development
    7. 21. Interdepartmental Knowledge Transfer Success During Information Technology Projects
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND
        1. Resource-Based View
        2. Knowledge
        3. Knowledge Capabilities
        4. Knowledge Transfer
        5. Knowledge Transfer Success
      4. RESEARCH MODEL
        1. Knowledge Infrastructure and Knowledge Transfer Success
        2. Knowledge Processes and Knowledge Transfer Success
        3. Measurement
        4. Data Collection
      5. ANALYSIS AND RESULTS
      6. DISCUSSION
        1. Contributions and Research Avenues
      7. REFERENCES
      8. ENDNOTES
  7. Compilation of References
  8. About the Contributors