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Interdisciplinary Perspectives on Contemporary Conflict Resolution

Book Description

Since the dawn of human speech and interaction, there have been conflicts among individuals, regions, and whole nations. Disagreements, miscommunications, no matter the name they take; conflicts will continue to be present in every field of work or study. New technologies such as social media have extended people’s ability to communicate, and therefore dispute, making additional research and practical solutions for resolving conflict all the more necessary. Interdisciplinary Perspectives on Contemporary Conflict Resolution presents theoretical perspectives on the causes of diverse conflicts, approaches novel disputes and the technology associated therein, and provides readers with multifaceted solutions to the myriad of potential arguments and disagreements that arise as part of the human condition. This interdisciplinary publication is a critical resource for researchers, legal practitioners, policy makers, government officials, and students and educators in the fields of political science, communication studies, and business.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
    1. Mission
    2. Coverage
  5. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
    2. List of Reviewers
  6. Preface
    1. THE CHALLENGES
    2. SEARCHING FOR A SOLUTION
    3. ORGANIZATION OF THE BOOK
    4. REFERENCES
  7. Acknowledgment
  8. Section 1: About Conflicts
    1. Chapter 1: Conflict and Its Different Dimensions
      1. ABSTRACT
      2. INTRODUCTION
      3. AN OVERVIEW OF CONFLICT CONCEPT
      4. ENVIRONMENT AND CONTEXT TO DEAL WITH CONFLICT
      5. A FRAMEWORK TO HANDLE CONFLICT RESOLUTION
      6. CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    2. Chapter 2: Biometrics and Data Protection
      1. ABSTRACT
      2. INTRODUCTION
      3. BIOMETRICS
      4. BIOMETRICS AND DATA PROTECTION
      5. JURISPRUDENCE FROM THE ECJ
      6. BIOMETRIC DATA IN THE EMPLOYMENT RELATIONSHIP: ARTICLE 18 OF THE PORTUGUESE LABOUR CODE
      7. CONCLUSIONS
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
    3. Chapter 3: Organisational Conflict and Its Management
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. TRIGGERS OF CONFLICT AND THEIR CLASSIFICATION
      5. CONCLUSION
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
    4. Chapter 4: Environmental Conflicts
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. POLICIES OF THE EUROPEAN UNION: DRIVERS OF ENVIRONMENTAL CONFLICTS
      5. MAIN APPROACHES IN ENVIRONMENTAL CONFLICTS ASSESSMENT AND RESOLUTION
      6. FUTURE RESEARCH DIRECTION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    5. Chapter 5: Restorative Justice and Technology
      1. ABSTRACT
      2. INTRODUCTION
      3. RESTORATIVE JUSTICE: CONCEPT AND SCOPE
      4. ONLINE DISPUTE RESOLUTION: AN OVERVIEW
      5. ONLINE RESTORATIVE JUSTICE?
      6. CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
      9. ENDNOTES
  9. Section 2: Conflict and Its Resolution
    1. Chapter 6: Quality of Judgment Assessment
      1. ABSTRACT
      2. INTRODUCTION
      3. KNOWLEDGE REPRESENTATION AND REASONING
      4. A CASE STUDY
      5. ARTIFICIAL NEURAL NETWORKS
      6. CONCLUSION AND FUTURE WORK
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    2. Chapter 7: Alternative Dispute Resolution in Civil and Commercial Matters in the EU
      1. ABSTRACT
      2. INTRODUCTION
      3. BRIEF OVERVIEW OF ALTERNATIVE MEANS OF DISPUTE RESOLUTION
      4. IMPLEMENTATION OF ALTERNATIVE MEANS OF DISPUTE RESOLUTION IN THE MEMBER STATES OF THE EUROPEAN UNION
      5. ALTERNATIVE MEANS OF DISPUTE RESOLUTION IN THE EUROPEAN UNION
      6. SOLUTIONS AND RECOMMENDATIONS
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    3. Chapter 8: Online Dispute Resolution for Consumers in Portugal and in the European Union
      1. ABSTRACT
      2. INTRODUCTION - THE ADVENT OF THE SOCIETY OF CONSUME AND OF INFORMATION
      3. EXTRAJUDICIAL CONFLICT RESOLUTION
      4. EXTRAJUDICIAL RESOLUTION OF CONSUMER’S CONFLICTS
      5. EXTRAJUDICIAL CONFLICT RESOLUTION IN EUROPEAN UNION
      6. THE ODR PLATFORM
      7. ADVANTAGES AND DISADVANTAGES OF USING ODR IN AN ARBITRATION CENTER
      8. CONCLUSION
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
      11. ENDNOTES
    4. Chapter 9: Agreement Technologies for Conflict Resolution
      1. ABSTRACT
      2. INTRODUCTION
      3. AGREEMENT TECHNOLOGIES
      4. NEGOTIATION
      5. ARGUMENTATION
      6. CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    5. Chapter 10: Conflict Resolution Problem Solving with Bio-Inspired Metaheuristics
      1. ABSTRACT
      2. INTRODUCTION
      3. NATURE AND BIO-INSPIRED SEARCH AND OPTIMIZATION TECHNIQUES: KEY ISSUES
      4. APPLICATIONS IN CONFLICT RESOLUTION PROBLEM SOLVING
      5. CONFLICT RESOLUTION IN FEEDBACK CONTROLLER DESIGN
      6. PERSPECTIVES OF EVOLUTION
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    6. Chapter 11: Opinion Aggregation and Conflict Resolution in E-Government Platforms
      1. ABSTRACT
      2. INTRODUCTION AND MOTIVATION
      3. ARGUMENTATION TECHNOLOGY: FUNDAMENTALS
      4. THE EP FRAMEWORK
      5. OPINION TREES IN EP: CONTRASTING VIEWPOINTS AND SENTIMENTS
      6. TWO APPLICATION CASES: THE ABORTION ISSUE AND USER SEGMENTATION
      7. RELATED WORK
      8. CONCLUSION: FUTURE WORK
      9. ACKNOWLEDGMENT
      10. REFERENCES
      11. KEY TERMS AND DEFINITIONS
  10. Section 3: Applications for Conflict Resolution
    1. Chapter 12: Intelligent Tutoring
      1. ABSTRACT
      2. INTRODUCTION
      3. E-LEARNING: CONTEXTUALIZATION
      4. LEARNING THEORIES AND E-LEARNING
      5. AFFECTIVE COMPUTING AND E-LEARNING
      6. AFFECTIVE STATES IN E-LEARNING
      7. FATIGUE, STRESS, AND DISTRACTION
      8. CONFLICT MANAGEMENT IN E-LEARNING PLATFORMS
      9. A DYNAMIC APPROACH TO MONITOR FATIGUE, STRESS AND DISTRACTION
      10. MONITORING TOOL
      11. CASE STUDY
      12. CONCLUSION AND FUTURE WORK
      13. REFERENCES
      14. KEY TERMS AND DEFINITIONS
    2. Chapter 13: Real-Time Detection of Pedestrians
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. ALGORITHMS FOR PEDESTRIAN SEGMENTATION IN INFRARED
      5. RESULTS AND DISCUSSION
      6. CONCLUSION
      7. ACKNOWLEDGMENT
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    3. Chapter 14: Conflict Resolution with Agents in Smart Cities
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. CONFLICTS IN SMART CITIES
      5. SOLUTIONS AND RECOMMENDATIONS
      6. FUTURE RESEARCH DIRECTIONS AND CONCLUSION
      7. ACKNOWLEDGMENT
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    4. Chapter 15: Conflict Resolution in Robotics
      1. ABSTRACT
      2. INTRODUCTION
      3. CONFLICT RESOLUTION IN MULTI-ROBOT COOPERATION
      4. CONFLICT RESOLUTION IN HUMAN-ROBOT COOPERATION
      5. CONFLICT RESOLUTION IN MULTI-TASKING ASSIGNATION
      6. CONCLUSION
      7. ACKNOWLEDGMENT
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    5. Chapter 16: Crowdsourcing Dispute Resolution
      1. ABSTRACT
      2. INTRODUCTION
      3. APPLICATIONS OF CROWDSOURCING
      4. MICRO-TASK CROWDSOURCING AND DISPUTE RESOLUTION
      5. CHALLENGES
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    6. Chapter 17: Management Conflicts in E-Learning Environment
      1. ABSTRACT
      2. INTRODUCTION TO E-LEARNING ENVIRONMENTS
      3. LEARNING MANAGEMENT SYSTEMS
      4. SECURITY IN E-LEARNING ENVIRONMENTS: THE SOURCES OF CONFLICT
      5. CONCLUSION
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
  11. Compilation of References
  12. About the Contributors