The main aims of this chapter are to:
Design is a practical and creative activity with the aim of developing a product that helps its users achieve their goals. In previous chapters, we looked at different kinds of interactive products, issues that need to be taken into account when doing interaction design, some of the theoretical basis for the field, and techniques for gathering and analyzing data to understand users' goals. In this chapter we start to explore how we can design and build interactive products.
Chapter 1 defined interaction design as being concerned with ‘designing interactive products to support the way people communicate and interact in their everyday and working lives.’ But how do you go about doing this? Developing a product must begin with gaining some understanding of what is required of it, but where do these requirements come from? Whom do you ask about them? Underlying good interaction ...