You are previewing INTERACTION DESIGN: beyond human-computer interaction, 3rd Edition.

INTERACTION DESIGN: beyond human-computer interaction, 3rd Edition

Cover of INTERACTION DESIGN: beyond human-computer interaction, 3rd Edition by Yvonne Rogers... Published by John Wiley & Sons
  1. Cover Page
  2. Title Page
  3. Copyright
  4. Contents
  5. What's Inside
  6. Acknowledgments
  7. About the Authors
  8. Chapter 1: WHAT IS INTERACTION DESIGN?
    1. 1.1 Introduction
    2. 1.2 Good and Poor Design
    3. 1.3 What Is Interaction Design?
    4. 1.4 The User Experience
    5. 1.5 The Process of Interaction Design
    6. 1.6 Interaction Design and the User Experience
    7. Further Reading
  9. Chapter 2: UNDERSTANDING AND CONCEPTUALIZING INTERACTION
    1. 2.1 Introduction
    2. 2.2 Understanding the Problem Space and Conceptualizing Design
    3. 2.3 Conceptual Models
    4. 2.4 Interface Metaphors
    5. 2.5 Interaction Types
    6. 2.6 Paradigms, Theories, Models, and Frameworks
    7. Further Reading
  10. Chapter 3: COGNITIVE ASPECTS
    1. 3.1 Introduction
    2. 3.2 What Is Cognition?
    3. 3.3 Cognitive Frameworks
    4. Further Reading
  11. Chapter 4: SOCIAL INTERACTION
    1. 4.1 Introduction
    2. 4.2 Being Social
    3. 4.3 Face-to-Face Conversations
    4. 4.4 Remote Conversations
    5. 4.5 Telepresence
    6. 4.6 Co-presence
    7. 4.7 Emergent Social Phenomena
    8. Further Reading
  12. Chapter 5: EMOTIONAL INTERACTION
    1. 5.1 Introduction
    2. 5.2 Emotions and the User Experience
    3. 5.3 Expressive Interfaces
    4. 5.4 Frustrating Interfaces
    5. 5.5 Persuasive Technologies and Behavioral Change
    6. 5.6 Anthropomorphism and Zoomorphism
    7. 5.7 Models of Emotion
    8. Further Reading
  13. Chapter 6: INTERFACES
    1. 6.1 Introduction
    2. 6.2 Interface Types
    3. 6.3 Natural User Interfaces
    4. 6.4 Which Interface?
    5. Further Reading
  14. Chapter 7: DATA GATHERING
    1. 7.1 Introduction
    2. 7.2 Five Key Issues
    3. 7.4 Interviews
    4. 7.5 Questionnaires
    5. 7.6 Observation
    6. 7.7 Choosing and Combining Techniques
    7. Further Reading
  15. Chapter 8: DATA ANALYSIS, INTERPRETATION, AND PRESENTATION
    1. 8.1 Introduction
    2. 8.2 Qualitative and Quantitative
    3. 8.3 Simple Quantitative Analysis
    4. 8.4 Simple Qualitative Analysis
    5. 8.5 Tools to Support Data Analysis
    6. 8.6 Using Theoretical Frameworks
    7. 8.7 Presenting the Findings
    8. Further Reading
  16. Chapter 9: THE PROCESS OF INTERACTION DESIGN
    1. 9.1 Introduction
    2. 9.2 What Is Involved in Interaction Design?
    3. 9.3 Some Practical Issues
    4. Further Reading
  17. Chapter 10: ESTABLISHING REQUIREMENTS
    1. 10.1 Introduction
    2. 10.2 What, How, and Why?
    3. 10.3 What Are Requirements?
    4. 10.4 Data Gathering for Requirements
    5. 10.5 Data Analysis, Interpretation, and Presentation
    6. 10.6 Task Description
    7. 10.7 Task Analysis
    8. Further Reading
  18. Chapter 11: DESIGN, PROTOTYPING, AND CONSTRUCTION
    1. 11.1 Introduction
    2. 11.2 Prototyping and Construction
    3. 11.3 Conceptual Design: Moving from Requirements to First Design
    4. 11.4 Physical Design: Getting Concrete
    5. 11.5 Using Scenarios in Design
    6. 11.6 Using Prototypes in Design
    7. 11.7 Support for Design
    8. Further Reading
  19. Chapter 12: INTRODUCING EVALUATION
    1. 12.1 Introduction
    2. 12.2 The Why, What, Where, and When of Evaluation
    3. 12.3 Types of Evaluation
    4. 12.4 Evaluation Case Studies
    5. 12.5 What Did We Learn from the Case Studies?
    6. Further Reading
  20. Chapter 13: AN EVALUATION FRAMEWORK
    1. 13.1 Introduction
    2. 13.2 DECIDE: A Framework to Guide Evaluation
    3. Further Reading
  21. Chapter 14: EVALUATION STUDIES: FROM CONTROLLED TO NATURAL SETTINGS
    1. 14.1 Introduction
    2. 14.2 Usability Testing
    3. 14.3 Conducting Experiments
    4. 14.4 Field Studies
    5. Further Reading
  22. Chapter 15: EVALUATION: INSPECTIONS, ANALYTICS, AND MODELS
    1. 15.1 Introduction
    2. 15.2 Inspections: Heuristic Evaluation and Walkthroughs
    3. 15.3 Analytics
    4. 15.4 Predictive Models
    5. Further Reading
  23. References
  24. Credits
  25. Index
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Chapter 6

INTERFACES

  • 6.1 Introduction
  • 6.2 Interface Types
  • 6.3 Natural User Interfaces
  • 6.4 Which Interface?

Objectives

The main aims of this chapter are to:

  • Provide an overview of the many different kinds of interfaces.
  • Highlight the main design and research issues for each of the interfaces.
  • Discuss the difference between graphical (GUIs) and natural user interfaces (NUIs).
  • Consider which interface is best for a given application or activity.

6.1 Introduction

Until the mid-1990s, interaction designers concerned themselves largely with developing efficient and effective user interfaces for desktop computers aimed at the single user. This involved working out how best to present information on a screen such that users would be able to perform their tasks, including determining how to structure menus to make options easy to navigate, designing icons and other graphical elements to be easily recognized and distinguished from one another, and developing logical dialog boxes that are easy to fill in. Advances in graphical interfaces, speech, gesture and handwriting recognition, together with the arrival of the Internet, cell phones, wireless networks, sensor technologies, and an assortment of other new technologies providing large and small displays, have changed the face of human–computer interaction. During the last decade designers have had many more opportunities for designing user experiences. The range of technological developments has encouraged different ways of thinking ...

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