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INTERACTION DESIGN: beyond human-computer interaction, 3rd Edition

Book Description

A revision of the #1 text in the Human Computer Interaction field, Interaction Design, the third edition is an ideal resource for learning the interdisciplinary skills needed for interaction design, human-computer interaction, information design, web design and ubiquitous computing.

The authors are acknowledged leaders and educators in their field, with a strong global reputation. They bring depth of scope to the subject in this new edition, encompassing the latest technologies and devices including social networking, Web 2.0 and mobile devices. The third edition also adds, develops and updates cases, examples and questions to bring the book in line with the latest in Human Computer Interaction.

Interaction Design offers a cross-disciplinary, practical and process-oriented approach to Human Computer Interaction, showing not just what principles ought to apply to Interaction Design, but crucially how they can be applied. The book focuses on how to design interactive products that enhance and extend the way people communicate, interact and work. Motivating examples are included to illustrate both technical, but also social and ethical issues, making the book approachable and adaptable for both Computer Science and non-Computer Science users. Interviews with key HCI luminaries are included and provide an insight into current and future trends.

The book has an accompanying website www.id-book.com which has been updated to include resources to match the new edition.

"The ebook version does not provide access to the companion files."

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright
  4. Contents
  5. What's Inside
  6. Acknowledgments
  7. About the Authors
  8. Chapter 1: WHAT IS INTERACTION DESIGN?
    1. 1.1 Introduction
    2. 1.2 Good and Poor Design
    3. 1.3 What Is Interaction Design?
    4. 1.4 The User Experience
    5. 1.5 The Process of Interaction Design
    6. 1.6 Interaction Design and the User Experience
    7. Further Reading
  9. Chapter 2: UNDERSTANDING AND CONCEPTUALIZING INTERACTION
    1. 2.1 Introduction
    2. 2.2 Understanding the Problem Space and Conceptualizing Design
    3. 2.3 Conceptual Models
    4. 2.4 Interface Metaphors
    5. 2.5 Interaction Types
    6. 2.6 Paradigms, Theories, Models, and Frameworks
    7. Further Reading
  10. Chapter 3: COGNITIVE ASPECTS
    1. 3.1 Introduction
    2. 3.2 What Is Cognition?
    3. 3.3 Cognitive Frameworks
    4. Further Reading
  11. Chapter 4: SOCIAL INTERACTION
    1. 4.1 Introduction
    2. 4.2 Being Social
    3. 4.3 Face-to-Face Conversations
    4. 4.4 Remote Conversations
    5. 4.5 Telepresence
    6. 4.6 Co-presence
    7. 4.7 Emergent Social Phenomena
    8. Further Reading
  12. Chapter 5: EMOTIONAL INTERACTION
    1. 5.1 Introduction
    2. 5.2 Emotions and the User Experience
    3. 5.3 Expressive Interfaces
    4. 5.4 Frustrating Interfaces
    5. 5.5 Persuasive Technologies and Behavioral Change
    6. 5.6 Anthropomorphism and Zoomorphism
    7. 5.7 Models of Emotion
    8. Further Reading
  13. Chapter 6: INTERFACES
    1. 6.1 Introduction
    2. 6.2 Interface Types
    3. 6.3 Natural User Interfaces
    4. 6.4 Which Interface?
    5. Further Reading
  14. Chapter 7: DATA GATHERING
    1. 7.1 Introduction
    2. 7.2 Five Key Issues
    3. 7.4 Interviews
    4. 7.5 Questionnaires
    5. 7.6 Observation
    6. 7.7 Choosing and Combining Techniques
    7. Further Reading
  15. Chapter 8: DATA ANALYSIS, INTERPRETATION, AND PRESENTATION
    1. 8.1 Introduction
    2. 8.2 Qualitative and Quantitative
    3. 8.3 Simple Quantitative Analysis
    4. 8.4 Simple Qualitative Analysis
    5. 8.5 Tools to Support Data Analysis
    6. 8.6 Using Theoretical Frameworks
    7. 8.7 Presenting the Findings
    8. Further Reading
  16. Chapter 9: THE PROCESS OF INTERACTION DESIGN
    1. 9.1 Introduction
    2. 9.2 What Is Involved in Interaction Design?
    3. 9.3 Some Practical Issues
    4. Further Reading
  17. Chapter 10: ESTABLISHING REQUIREMENTS
    1. 10.1 Introduction
    2. 10.2 What, How, and Why?
    3. 10.3 What Are Requirements?
    4. 10.4 Data Gathering for Requirements
    5. 10.5 Data Analysis, Interpretation, and Presentation
    6. 10.6 Task Description
    7. 10.7 Task Analysis
    8. Further Reading
  18. Chapter 11: DESIGN, PROTOTYPING, AND CONSTRUCTION
    1. 11.1 Introduction
    2. 11.2 Prototyping and Construction
    3. 11.3 Conceptual Design: Moving from Requirements to First Design
    4. 11.4 Physical Design: Getting Concrete
    5. 11.5 Using Scenarios in Design
    6. 11.6 Using Prototypes in Design
    7. 11.7 Support for Design
    8. Further Reading
  19. Chapter 12: INTRODUCING EVALUATION
    1. 12.1 Introduction
    2. 12.2 The Why, What, Where, and When of Evaluation
    3. 12.3 Types of Evaluation
    4. 12.4 Evaluation Case Studies
    5. 12.5 What Did We Learn from the Case Studies?
    6. Further Reading
  20. Chapter 13: AN EVALUATION FRAMEWORK
    1. 13.1 Introduction
    2. 13.2 DECIDE: A Framework to Guide Evaluation
    3. Further Reading
  21. Chapter 14: EVALUATION STUDIES: FROM CONTROLLED TO NATURAL SETTINGS
    1. 14.1 Introduction
    2. 14.2 Usability Testing
    3. 14.3 Conducting Experiments
    4. 14.4 Field Studies
    5. Further Reading
  22. Chapter 15: EVALUATION: INSPECTIONS, ANALYTICS, AND MODELS
    1. 15.1 Introduction
    2. 15.2 Inspections: Heuristic Evaluation and Walkthroughs
    3. 15.3 Analytics
    4. 15.4 Predictive Models
    5. Further Reading
  23. References
  24. Credits
  25. Index