Index
A
access, creating
to information, 82–84
to knowledge and expertise, 34–36
to people, 81–82
to virtual communities, 84–86
accountability of managers, 91–92
Adkins, Rod, 145
ADNG (Asian Diversity Network Group), 112–116
affinities, basing mentoring on, 109–110
After–Action Reviews, 37
Akers, John, 155
American Society for Training and Development (ASTD), 77
Applegate, Lynda, 69
Asian Diversity Network Group (ADNG), 112–116
ASTD (American Society for Training and Development), 77
attracting talent, 31–33
Atwater, Marion, 173
award and recognition programs, 15, 162–163
Mentor Appreciation Award, 172–176
B
balanced scorecards, 167
balanced view of “value added,” 167–171
Barner, Robert, 203
Black Diversity Network Group, ...
Get Intelligent Mentoring: How IBM Creates Value through People, Knowledge, and Relationships now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
