Notes

Foreword

1. Paul Ricoeur, The Symbolism of Evil, trans. Emerson Buchanan (New York: Harper & Row, 1967).

Chapter 2

1. Stefano Passini and Davide Morselli, “Authority Relationships between Obedience and Disobedience,” New Ideas in Psychology 27 (2009): 98–100.

2. This is a loose summary of the works of developmental psychologists such as Jean Piaget and Lawrence Kohlberg.

3. Passini and Morselli, “Authority Relationships,” 100–103.

Chapter 4

1. Robert Baron, “Barriers to Effective Communication: Implications for the Cockpit.” www.airlinesafety.com/editorials/BarriersToCommunication.htm

2. David Whyte, The Heart Aroused: Poetry and the Preservation of the Soul in Corporate America (New York: Currency Doubleday, 1994).

Chapter 5

1. Valerie ...

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