GLOSSARY

Agile.
A collective term that represents a comprehensive range of tools, techniques, methods, and practices applied to the management of projects with adaptive characteristics. While the term is largely associated with software development projects, Agile approaches can apply to any project. Agile approaches use short development cycles with frequent review and replanning meetings to coordinate project activities.
Benefits Management.
See program benefits management.
Benefits.
An outcome of actions, behaviors, products, or services that provide utility to the sponsoring organization as well as the program's intended beneficiaries.
Business Analysis.
A practice for eliciting and defining project and program requirements that incorporates input from business owners to users with the objective of fully defining the requirements early in the project or program life cycle.
Business Case.
The business case is developed to assess the program's balance between cost and benefit, and includes key parameters used to assess the objectives and constraints for the intended program.
Capability.
The ability to do something or perform a specific task.
Change Agent.
An early adopter of a proposed change who works to ensure the change is integrated into the organization in a sustainable way.
Change Champion.
Anyone who sees the value to be gained by the change and works to promote the change within a sphere of influence. Often, the change champion does not have a role assigned, but is ...

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