Glossary

Action item:

An activity a team member performs following a team meeting to gather information for the next meeting.

Basic project:

A project whose technological and process diversity is such that only one project manager and no more than 30 team members can handle it.

Beta (β) test:

Second level testing of a newly developed product, process, or service, to demonstrate that the product meets the specified performance.

Collaborative decision-making:

The process by which a group of workers shares their diverse knowledge and skills to solve a problem and arrive at a decision that all can accept.

Cost/benefit ratio:

The ratio between the cost of producing a product, process design, or service procedure and its expected benefit (targeted ...

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