Walk-About Management and Communications

The key concept in walk-about management is communication. An informed team is a well-functioning team. There are no surprises in this type of management.

An e-mail announcement sent out by the project manager to each task leader every time a task is completed helps ensure that the task workgroup leaders are alerted to what is happening in the project.

The project manager must use every means of communication at his or her disposal—walk-about managing, posting the current charts, e-mail, telephone calls, and interoffice memos—to make sure that the team members, the sponsor, and other stakeholders of the project are fully aware of its progress.

When a task workgroup's achievement is noteworthy, the project ...

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