Motivation

To ensure the team's full participation, every team member must trust and respect the project manager. However, this is not enough. They also must put forth their best work. For example, team member Tom may think project manager Sue is a nice person whom he trusts and respects. Yet the reality is nothing about Sue's project influences Tom to make a special effort to do the job well. Sue must use motivating practices to gain Tom's full task effort and cooperation.

Motivation through Individual Attention

About 70 years ago, a major experiment was conducted at a large manufacturing facility to determine what motivates people in the workplace. The answer came back loud and clear: If you pay attention to workers and they discover that they ...

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