Additional Reading

Aldrich, C. “Global learning, 2008.” The AMA Handbook of E-Learning: Effective Design, Implementation, and Technology Solutions. New York: AMACOM, 2003.

Austin, M. “Needs Assessment by Focus Group.” Infoline 259401 (1998).

Balaguer, E. “Facing the future: 5 questions.” Training and Development 60, no. 1 (2006).

Barbazette. J. Managing the Training Function for Bottom Line Results. San Francisco: Pfeiffer, 2008.

Barnnick, M. T., and E. I. Levine. Job Analysis: Methods, Research, and Applications for Human Resource Management in the New Millennium. Thousand Oaks, Calif.: Sage, 2002.

Bennis, W., W. W. Burke, G. Grey, W. M. Juechter, G. Rummler, and N. Tichy. “What lies ahead?” Training and Development 57, no. 1 (2006).

Bernthal, ...

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