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Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice, Second Edition by Apala Lahiri, Eric Schaffer

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Chapter 8. Training and Certification

Image Training is an effective way to promote user experience design and ensure that key staff members have required skills.

Image Provide knowledge training to educate most staff members about the importance of the process of user experience design. It is possible to train hundreds of people in just half a day.

Image Provide skills training to development staff members who will be doing interface design work. Instruct them on ...

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