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Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice, Second Edition by Apala Lahiri, Eric Schaffer

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Chapter 6. Standard User Profiles and Ecosystem Models

Image Why knowledge of users and ecosystems is so important.

Image Working with various levels of user knowledge.

Image The imperative of a shared standard.

Image Static versus organically growing standard models.

If you ask a good tailor to make a suit, the tailor is sure to ask you to come in for extensive measurements. ...

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