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Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice, Second Edition by Apala Lahiri, Eric Schaffer

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Chapter 3. Institutionalization Strategy

Image Create a strategic plan that has an overall roadmap and a detailed description of each activity, including objectives, activities, and deliverables.

Image Getting this plan right is critical. It is a very complex puzzle, specific to your situation.

Image Select and sequence activities to optimize practicality, efficiency, and support for cultural change.

You can bootstrap the usability effort. The benefits of the small ...

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