O'Reilly logo

Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice, Second Edition by Apala Lahiri, Eric Schaffer

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 2. Selecting a Usability Consultant

Image Outside consultants are important to usability institutionalization—they can do things no insider can do.

Image Retain a usability consultancy early in the process to provide infrastructure and jump-start the institutionalization process.

Image There are many usability consultancies, and there are huge differences in their capability, resources, and fit with your culture. Pick the right consultancy for your organization. ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required